Terms & Conditions

Airport Bus Express Ltd – Terms and Conditions

1. About us

This website airportbusexpress.co.uk is owned and operated by:
Airport Bus Express Ltd.
Yard 4
Stansted Distribution Centre
Start Hill
Bishop’s Stortford,
CM22 7DG
VAT Number 220 4443 55. Registered in the UK 09272728
Email: info@airportbusexpress.co.uk.

If you need to contact us please use the details above or use the form on our contact page.

2. Making a Purchase with us

2.1 Once you purchase the ticket, it is not refundable.
2.2 Once we have reviewed your order we will email you the e-ticket which must be printed out and brought with you on your journey.
2.3 You must travel with your ticket:
You must take your ticket with you whenever you travel in our coach and should produce your ticket to the drive. If you do not take your ticket with you when traveling, or do not produce your ticket when asked, then you are deemed to have travelled without a ticket. If you do not have a ticket when you board, and subject to seats that are available, a ticket must be purchased from the driver. If you purchased an electronic ticket you must ensure that it can be displayed at all times the driver, or any authorised Airport Express Bus employee, on your smart phone.
2.4 Images of products on this website are for illustrative purposes only.
2.5 Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith.
2.6 This contract is covered by English law.
2.7 By placing an order with us, you agree to and accept these terms, as well as our privacy policy and the terms of website use.

3. How to place order

3.1 You can use our website to place an order by selecting the product you wish to buy and adding it to your basket. Items you do not require can be removed from your basket at any time.
3.2 Carriage charges will be shown prior to you placing your order.
3.3 You will be required to pay for the goods in full at the time of ordering.
3.4 We use secure payment facilities for online purchases which are supported by industry standard SSL encryption, which we are responsible for. You can pay for your order on our secure website by Visa, Mastercard or Delta/Connect, and your details will be transferred to the payment system using SSL encryption.
3.5 Promotional prices only apply during the period stated.
3.6 All prices quoted on our website are in UK pounds and include Value Added Tax at the current rate.
3.7 Once your order has been confirmed, changes may not be possible or may incur additional charges.
3.8 Once your order is complete we will email you your e-ticket.
3.9 We use Sage Pay to collect and process transaction information, further details of Sage Pay’s security policy can be found here: www.sagepay.co.uk/policies/security-policy

4. Your e-ticket details

4.1 Tickets are not refundable,
4.2 Your e-ticket is non-refundable.
4.3 Your ticket is an open ticket and is valid in both directions.
4.4 Your ticket is only valid for use once, although anybody you authorise may use your ticket.

4.5  If we change the price the ticket is valid for 90 days following the price change.



5. Cancellation and returns

5.1 Your ticket is non-refundable and cannot be returned.

6. Liability

6.1 The products sold on this website have been designed to comply with all relevant UK legislation. We cannot warrant or represent that they comply with any legal requirement outside the uk.
6.2 We do not accept liability for any consequential loss of profit or indirect losses. You should therefore not book installation of the goods until you have received them and inspected them.

Website Disclaimer for: airportbusexpress.co.uk
This disclaimer details our obligations to you regarding our website. This disclaimer has been provided and approved by legal forms provider LegalCentre.co.uk. Please read this disclaimer in full before you use this Website. Using the Website implies that you accept the terms of this disclaimer. We do occasionally update this disclaimer so please refer back to them in the future.

1. Use of Website

1.1 You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.
1.2 The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.
1.3 Subject to paragraph 1.1, no part of this Website may be reproduced without our prior written permission.

2. Visitor Conduct

2.1 With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.
2.2 When using this website you shall not post or send to or from this Website any material for which you have not obtained all necessary consents, is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

3. Site Uptime

3.1 We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.

4. Links to and from other websites

4.1 Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content.
4.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website and you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us.
4.3 If you choose to link to our website in breach of Paragraph 4.2 you shall fully indemnify us for any loss or damage suffered.